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Apollo.io hired them as contractors. Two are now VPs.
The CloudTask playbook that turned an 11-person startup's support team into long-term leaders.
Dave Menjura
May 12, 2026
In partnership with
Didier, People Tech and Operations Lead at Apollo.io, has watched the same playbook work twice over six years.
Back in 2019, Apollo was a small team of about 11 employees with a support function that needed to scale fast without breaking the budget.
They had options.
Domestic hires, BPO contracts, freelance platforms, the usual routes that come with heavy filtering and uncertain outcomes.
CloudTask changed the equation for them.
Apollo brought their criteria over.
Strong English, real SaaS support instincts, ready to own customer conversations from day one, and built for the pace of a fast-moving startup.
The CloudTask team went straight to work and delivered talent that performed so well Apollo did something most companies never get the chance to do.
They converted the outsourced team into full-time employees.
Two of those original CloudTask hires are now the Vice President of Support and the Senior Manager of Support at Apollo.
He has lived both sides of the equation, hiring through CloudTask and being hired from CloudTask, and his take is simple.
Every week we bring you 10 verified GTM professionals from LATAM who speak fluent English, are trained on AI tools, and are built for US teams.
Here are 10 more who are ready to do the same for you.
Country: Colombia
Monthly Range: $3,300/mo all-in (Full-Time)
Roles Qualified For:
Digital Marketing Manager
CRM Administrator
Marketing Enablement Specialist
Growth Marketer
Country: Colombia
Monthly Range: $3,450/mo all-in (Full-Time)
Roles Qualified For:
Customer Success Manager
Customer Experience Manager
Operations Manager
Country: USA
Monthly Range: $3,200/mo all-in (Full-Time)
Roles Qualified For:
Operations Analyst
Operations Coordinator
Country: Colombia
Monthly Range: $1,950/mo all-in (Full-Time)
Roles Qualified For:
Sales Representative
Country: Colombia
Monthly Range: $1,625/mo all-in (Full-Time)
Roles Qualified For:
Virtual Assistant
Executive Assistant
Support Specialist
Country: Honduras
Monthly Range: $2,000 - $2,870 USD (Full-Time)
Roles Qualified For:
Account Executive
Country: Jamaica
Monthly Range: $2,560 – $3,680 USD (Full-Time)
Roles Qualified For:
Client Support Coordinator
Customer Support Representative
Technical Support Specialist
Country: Bolivia
Monthly Range: $2,560 – $3,680 USD (Full-Time)
Roles Qualified For:
Client Support Coordinator
Account Manager
Customer Support Representative
Country: Colombia
Monthly Range: $2,560 - $3,680 USD (Full-Time)
Roles Qualified For:
Sales Representative
Sales Manager
Account Executive
Country: Jamaica
Monthly Range: $2,360 - $3,340 USD (Full-Time)
Roles Qualified For:
Customer Onboarding Specialist
Account Executive
Sales Representative
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